Courses

ISO 9001 - Quality Management Foundation

ISO 9001 - Quality Management Foundation

ISO 9001 Foundations is a two-day training course which focuses on the concepts of quality and quality management, and provides an overall explanation of ISO 9001 requirements for a quality management system (QMS). In this training course, you will be acquainted with the various aspects of a QMS based on ISO 9001, such as the role of top management, risks and opportunities, quality policy, processes that shape product and service provision activities, requirements for performance evaluation, and the importance of continual improvement.

After completing this course, you can sit for the exam. If you successfully pass the exam, you can apply for the “Certificate Holder in ISO 9001 Foundation” designation. This certificate demonstrates that you have a general knowledge of ISO 9001 requirements for a QMS and enables you to be part of QMS implementation projects.

Who should attend?

Managers and consultants seeking to know more about quality management

Professionals wishing to get acquainted with ISO 9001 requirements for a QMS

Individuals engaged in or responsible for quality management activities in their organization

Individuals wishing to pursue a career in quality management

Learning objectives

Describe the quality management concepts, principles, and definitions

Explain the main ISO 9001 requirements for a quality management system

Identify potential actions and approaches that organizations can use to achieve conformity to ISO 9001

Educational approach

Lecture sessions are illustrated with graphics, examples, and discussions

Interactions between participants by means of questions and suggestions

Quizzes with similar structure to the exam

Course Contents

Day 1: Introduction to quality concepts, QMS, and clauses 4-6 of ISO 9001

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